• Our new ticketing site is now live! Using either this or the original site (both powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

Recent content by strawberry

  1. S

    Forgetting to carry a Railcard - how do you think passengers should be treated?

    Not everyone travelling with a railcard discounted ticket will have purchased a railcard in the first place (or the railcard held is out of date) in which case the passenger was travelling with an invalid ticket with a discount they were not entitled to.
  2. S

    Charged twice by EastCoast

    Write to customer services. Best case scenario they will give you rail vouchers for the set of tickets not printed (I'm assuming they are advance and there is no refund on this type of tickets)
  3. S

    Fraudulent Ticket

    When did you husband last buy an official season Ticket? EC "may' offer an out of court settlement for all season tickets he should have brought and administration charge. It depends how how long the period of fraud lasted. Just be honest with the train company when they write to you -can take...
See more

Top