Recent content by Steve Elms

My apologies if you took that wrong, I wasn't accusing you of making it up! I was sincerely expressing my confusion as all seemed to be working fine when I checked just before responding. There haven't been any server updates since the Skylink location was uploaded last week, so I have to admit...

The 'issues' with the Glasgow service are related to a partnership project we are about to participate in. The decision to remove it from the website as soon as possible was taken because there weren't yet any bookings, so if there was a good time to postpone the facility, this was it - in my...

Manchester to Bradford is currently priced at £5, plus booking fee. It's a fair point that you make, jcollins, and it is a question of balance when choosing to stick to out-of-town locations, the pricing function should actually now be driven by taking into account Sheffield and Meadowhall as...

Yes, we will be using the bus and coach station at Manchester Airport, although TfGM haven't yet allocated a stand - as soon as that is confirmed it will be added to the site. We do, of course, keep customers updated about details such as these anyway. I'm aware that there are few other...

Probably the two main points to make are, first, the £1 price is not a minimum fare, it's a headline fare, and is generated using yield management techniques. Although I'm certainly not going to publish the parameters for it, suffice to say that, since the first day of operation, up until the...

Thanks Anthony, like I say, I genuinely welcome suggestions, the great advantage of a website over a timetable booklet, for example, is that it can easily be improved when issues are highlighted - if it's lacking anything that would make customer's lives easier, I'm happy to add it. I have to...

Thanks, WestCoast. The feel that we wanted to go for was along the lines of the likes of Ryanair really, and clearly Megabus have been very influenced by them in many aspects of their marketing as well. I guess it's a very fine balancing act between reflecting cheap and cheerful and maybe going...

Mojo, I did answer your question - the service only operates to pick up pre-booked customers, if nobody has booked to be picked up or set down at a particular point, then the bus will not serve it, this has been said many times now. The regularity of a stop being served depends entirely on the...

Mojo, the service is scheduled to lay over in Birmingham for fifteen minutes. The timetable on the EMA site is designed for customers travelling to and from there, so the arrival time in Birmingham, 1400, is shown on that timetable. The time shown on the booking engine, 1415, is the time the...

I accept your comment about Tesco, but my point is that it's rather bizarre that I am repeatedly asked to provide evidence of the Company's existence, when, as you observe, hearing from people who have actually used it is the only way that some of the forum members will believe that it is...

I've heard there's a new Tesco opened in Southampton. I don't live anywhere near it, so I've posted a demand on a forum for the CEO to provide me with evidence that it exists. I prefer Asda anyway, so won't use it even if he does respond. Sound reasonable?! If the service is of use to you, you...

Thanks again for the comments, ivanhoe and trentside,and anthony263, yes, we do have further plans, but we're always keen to hear suggestions as well! Thanks as well, jcollins, I don't disagree with you at all, I would have hoped that modern, clean and comfortable was implied really - it...

Thanks for your further comments. I do understand, telstarbox, why people might be sceptical, but I guess the easiest way of testing our sincerity is to give the service a try. And thanks, jcollins, for your comments over the website. I'm not sure I would agree that it is a quite the problem you...

My apologies, then, if I have misinterpreted your tone - as I have said, I have no problem with answering any question, but the main response to my invitation - and I'm talking about other forums as well - has been to start from the assumption that something is not quite right. Personally, were...

Haha, yes, Googling images for GorillaBus does turn up some interesting results, none of them related to us though, I'm glad to say! No, we're very careful with who we use, VIP Contracts of Birmingham is our main contractor at present, and it's built on a relationship of quality and reliability...