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Recent content by Stejay

  1. S

    Won penalty appeal but £20 admin fee - help!

    Just a quick update, the £3.20 cheque was cashed on the 1st of May, but I haven't heard anything from them since. Hopefully that is the end of the matter then, thanks everyone.
  2. S

    Won penalty appeal but £20 admin fee - help!

    Thanks for all the positive comments. I'm going to send a cheque off for £3.20 tomorrow along with a letter stating that the matter has now ended as for as we are concerned. I'll post back if I hear anything back from them afterwards.
  3. S

    Won penalty appeal but £20 admin fee - help!

    Ok, back home now and have spoken to more daughter properly and also looked over the Penalty Fare Notice / Receipt. It wasn't the transport police that stopped her, it was London Midland staff. The police were there because the was a large number of passengers being fined and some were getting...
  4. S

    Won penalty appeal but £20 admin fee - help!

    Just to clarify, on previous occasions when the machine has been broken, my daughter has got off at Walsall, gone to the ticket office and bought a return ticket immediately. This time she wasn't even allowed from the platform to buy a ticket before being stopped and hit with the fine. She...
  5. S

    Won penalty appeal but £20 admin fee - help!

    Apologies if my initial post did not include enough specifics, it was written quite hastily in anger at the time. The train company is London Midland and my daughter was only taking a short journey from Cannock into Walsall and to answer furlong's question, the full fare for the journey is only...
  6. S

    Won penalty appeal but £20 admin fee - help!

    My daughter recently caught the train to university without buying a ticket from the machine at the unmanned station where we live as the machine was broken and there was no conductor on the train either as there usually is. As she was making a return journey, she fully intended to buy her...

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