Recent content by southernmanc

The problem is that at that time we are talking about is rush hour, and there was no doubt on behalf of the staff on the gates, he/she was adamant it wasn't valid and should be up to ticket office staff to double check, (unless an excess was requested straight away)

surprisingly passengers insist a lot of things. Back to to this topic and without the info to hand, send in delay repay with account of what happened and send in! No harm in trying...

I though I was clear in SAYING that anything more than basic knowledge of tickets is not accessible or trained to gateline staff unless an individual takes his/her own time to consult 'knowlegebase' (however useless it is)

not that staff have been given wrong information the information just isn't there, and your advise to chase up with Southern head honchos could be the way to go, but gateline staff are trained not to allow entry to super off peak tickets at that time. That information is just not accessible on a...

even so IF that were correct, would not be info that gateline would be privvy to, more ticket office based info, gateline instruction would be no entry to super off peak within London (vic, lbg, clj, ecr) unless journey origin / destination is outside NSE area...

Southern super off peak restictions cover entry into ECR barriers, journey seems to be wholly within the NSE so seems to me to be correct (apart from the guards advice later on)

EU passports generally have the address you live at at time of issue on the photo page.

Dartford station entrance has ticket office with 3 windows, (not fully staffed), a gateline which is usually (at peak times and daytime) operated by RPIs, unless the OP asked one of these people then the nearest customer service representative would have been on the platform of departure.

I can confirm form my view in the ticket office, when there is a 'flashing' of the railcard or holding it up to show me with a thumb over the name - I ask to see, and lo and behold the gender has been different (and name as it is boyfiend, of girlfiend). Two this past week, both confiscated...

upon checking those two tickets, there does seem to be an attempt at using the ticket for a second occasion. eg: first journey made by ticket and marking the date with a biro later date: same ticket used with marker to signal new date and to cover up old date. Unfortunately, unless stringent...