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I am posting to make forum members aware of what I think is a misleading interpretation of the Delay Repay scheme.
My outward journey was on time but the return journey was delayed by over 120 minutes.
I was travelling using split tickets - an Advance Single and Super Off Peak Single on the...
I agree that sometimes the railway takes revenue protection in a manner that the assumption is that everyone is aiming to defraud the railway and travel for free. Recently I attended a meeting which meant I chose to stay in a hotel the night before the meeting. I booked an Anytime Day Single...
Without condoning anyone who does not do their job conscientiously I wonder why people chase an unwilling apology especially after the original problem has been dealt with. An apology is only as good as the genuine feeling behind it. If the OP does end up getting the apology (s)he so obviously...
Seems to me that Virgin are now taking the financial aspect of their franchise more seriously nowadays. Four recent observations: 1. Tightening up on which trains tickets purchased with a railcard can be used 2. More ticket-checking blockades (about time!) 3. Use of NCP to enforce parking at...
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