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Shrop's latest activity
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Shrop replied to the thread Why should I trust rail travel?.I always used to say this too, but sadly no longer. Increasingly, rail staff are becoming like insurance companies, ie their job is not... -
Shrop replied to the thread Why should I trust rail travel?.I appreciate your points but ... if you're commuting then many are on flexible hours these days, so arriving an hour or two late can...
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Shrop replied to the thread Why should I trust rail travel?.I'm "on about" both situations. Having staff availability for an extra hour needs goodwill and flexibility from the staff themselves, as...
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Shrop replied to the thread Why should I trust rail travel?.These are not mutually exclusive options, both are perfectly possible with a bit of planning about how you run your life. If your work...
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Shrop replied to the thread Why should I trust rail travel?.You've summed it up really. I'm clearly old fashioned and my attitude is probably out of sync with many on this forum, but when I was...
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Shrop replied to the thread Why should I trust rail travel?.Not quite. It's the staff on the ground who need to sort things out. But ... it's the managers who need to account for all of it...
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Shrop replied to the thread Why should I trust rail travel?.Yes, it's a job. That job is to serve customers and to do what is reasonable to get them where they want to go. If a train load of...
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Shrop replied to the thread Why should I trust rail travel?.I disagree. This is not implicit in my comment. I'm simply expressing a hope that staff would have customer interests in mind and not...