Recent content by Shona

I was PF'ed at the excess fare window. I asked for a return ticket from Blackwater to Reading and was just asked to see the man over there....! He was quite intimidating even when i explained that there was no TM. Insisted that there was. I even began to doubt myself. I was not getting out...

Thanks for your comments but today have received an email from FGW letting me know there was a ticket machine on the Guildford side.....! Not actually saying I should have gone over there but just giving me another address to appeal....1 Have replied and used some of your comments but am not...

Thanks for advice. Will pay the fine, but there are no signs to say there is a ticket machine on the other side and as it is a fair walk I would have missed my train. Also the link they sent me was of the ticket machine on the Reading side which was just not there. Just seems so unfair and...

Am glad I saw your message. I travelled from Blackwater to Reading on the 13 June and although explained I could not buy a ticket as there was no machine they issued a penalty fare. Mr jobs worth. I was told I could appeal...! Find out I have to pay fine and then appeal. Sent appeal after...