Recent content by scottinthesky

Hi everyone. hope you're all faring well from the trauma of the last few months. Many of you very graciously helped me with information earlier in the year with this case and I wanted to give an update. TIL issued a court summons and sent me a separate letter "strongly encouraging" me to pay...

Hi everyone, Thanks a lot for all of your input and feedback, it was really really helpful. Thanks also to the person who offered to look at my tickets if I e-mailed them to you...sorry I didn't reply but both TIL and XC wrote to me to say they wouldn't discuss further so I didn't think there...

None of the three organisations involved have been straightforward to deal with. XC take weeks to reply then send a one-line response to say its no longer their responsibility. TIL write back quickly but say they will not take my evidence into account. Trainline are tricky - I'm doing everything...

Yes, they've already supplied that and they said that they've told XC. XC have written to me and said Trainline has not been in touch. TIL wrote and said "in light of this evidence we see no reason why this should not proceed to court."

Hi everyone, Thanks so much for all of your input, I really appreciate it. I hadn't thought to contact my bank to get written evidence from them about the absence of a refund - I've written to them today and ask if they'll supply it. Interestingly, I note on XC's website they say that...

Hi, I travelled from York to Birmingham New Street back in October. I bought a ticket using the Trainline app shortly before travel and saved the electronic ticket to my phone. At York station the app gave me an option to get a collection reference to print a paper ticket at a machine instead...