Our new ticketing site is now live! Using either this or the original site (both powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!
Replying to this rather than starting a new post. It's increasingly noticeable across the whole fleet. On two different 385s pre 7am and the interiors are stained and untidy. Chewing gum on seats etc. The windows have caked on muck thats been on so long its turned green and looks like they are...
I don't (knowingly) have plusbus selected here.
If it helps it's for CUP to ABD, 1 adult, 1 child with a F&F Railcard, outbound Friday 25th Sept return Sunday 27th Sept.
Having issues at the moment on app and browser. Not a drama just highlighting for awareness:
Error is more detailed on browser:
Oops! Something went wrong performing your search.
Please check your search parameters and try again.
Object reference not set to an instance of an object.
Error...
Agree 100% with this. The loss of a single office should not take out an operation like this.
When I worked for a non-critical financial services firm, great expense was spent maintaining and periodically testing a local power generator that was capable of powering the whole site for a...
As the on board and station TIS are options, those wouldn't be included in the initial cost? So 53% outsourced would represent what was in the contract and if so it's £44m for ~350 TVMs?
Which would be roughly £125k each over 4 years. Maintenance of a metal box with a computer and a printer...
I can only hope others benefit enough too. Luckily I don't rely on Flexi or Seasons so I can stay away from the app. Those that can't have my sympathy.
Glorious. This is a noble crusade, do keep us all informed please!
Google Play Store reviews have rebounded slightly to 1.3* versus 4.4* for the old app. It also now shows "10k+ downloads" versus "1m+" for the old.
The next category I can see above 10k plus is 100k plus so I'd suggest it's not doing well, especially as despite not having the app I'll account...
They are still living in denial. It's disappointing to see but it's another failure on top of a lot of others. They'll lose a fortune from this, as they'll have lost scores of people to alternative services where they don't get the sale commission, the only ones truly stuck with it are where...
Oh 100% but I doubt they'll want to admit the scale of the failure.
My friend bought a return on it yesterday and after using the first part of the ticket, it disappeared from the app and his account forcing him to buy another single. He's been told to phone for a refund.
Another thing I've...
Current out of 5 ratings for the two apps on Play Store:
Old: 4.5
New: 1.3
I take it they will get a greater profit per ticket sale through their own app versus any other vendor? If so this isn't just egg on face, this is long term loss of revenue if people permanently switch to alternatives?
We are aware of an issue with emails from the Forum to Microsoft-based email accounts (hotmail/outlook/live.com email addresses). This is being looked into currently, thanks for your patience meanwhile.