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Recent content by SarahA59

  1. S

    Refusal of entry with valid ticket

    Thank you all very much. I will get a replacement ticket asap as I agree I hadn't appreciated there was a difference between replacement of a faulty ticket and issue of a duplicate where lost/damaged by passenger. I also feel much more confident that I can deal (politely !) with the guy at the...
  2. S

    Refusal of entry with valid ticket

    Is it really correct that if a ticket won't go through the barrier then that ticket is invalid and station staff don't have to let you through even if its clearly valid on inspection ? I have an annual Gold Card which stopped working the first time I used it at Farringdon and ever since the...
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