Recent content by RunawayTrain

Interesting point. Recently when running late on a single ticket (GWR), I was wondering as the delay developed en-route if I became delayed for over 2 hours I would receive double the fare I paid as compensation, but from what you say it appears it is exactly the same as if I'd been delayed by...

Thank you for coming back with an update. Sounds like a reasonable outcome.

Comes across well - good luck.

As I'm understanding this, your son has admitted they did travel without a ticket, so in terms of whether or not he risked a penalty fare depends on whether or not the ticket machine was working when he boarded the train. If it wasn't then it shouldn't have been issued? I wonder if the TOC...

Thank you for keeping us informed.

Don't let it drop. Your complaint was clear and well made over several concerns. You deserve answers. Escalate? Ombudsman? Good luck and please report back.

Good result. Also good when an OP comes back with an update, thanks.

Not from a legal point of view, but to me this reads well, humble and sincere.

Quite right. Sometimes it is about the principle.

Really do not worry about this - it wasn't you.

OK Pat, you win. Let's assume the offender was a postman :smile:

Fair enough, although I wasn't suggesting the OP name someone else without their admittance, it was with the expectation that somebody would have come clean to the OP. Perhaps unlikely, but relationships are complex and maybe someone may come clean when challenged. Just one further point...

Not on the cuff, when questioned live by an inspector.

What is this - pedant's corner? In order for the OP to have their name and (almost) address given to the inspector, the person travelling must have known them. So it is almost certain that the OP would know them. I cannot believe it is not helpful to at least be mindful of this aspect.

Who knows? We certainly don't. The fact of the matter is that according to the OP somebody they know (or knew) must have.