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Recent content by Robert Carlisle

  1. R

    Have I been overcharged for my excess?

    Interesting point. I don't see anything wrong in admitting the clerk had made a mistake. No-one's perfect! There is no indication that passengers were deliberately exploiting this "loophole" to buy tickets to Manchester Stations and then travel to Manchester Airport. There is indication that...
  2. R

    Have I been overcharged for my excess?

    I am inclined to agree. The passenger (me) is not suggesting that the ticket was valid - only that he should not have been delayed in his journey rectifying the seller's error. And I would further argue that the evidence of the "Exceptions to Excess Fares Rules" (for rightly or wrongly it was...
  3. R

    Have I been overcharged for my excess?

    Indeed it is precisely by going on what is written I have be doing! But thanks! :D
  4. R

    Have I been overcharged for my excess?

    I haven't your level of expertise and I do thank you for sharing it with me. As I see it the thing is very simple and having read all the ticketing stuff on here I have no doubt that is a naive view!! :) However - it is clear that train companies have been mistakenly giving out tickets to...
  5. R

    Have I been overcharged for my excess?

    I did check the ticket and as far as I was concerned it was valid for my journey. I had asked for a ticket to Manchester Airport and they gave me a ticket for Manchester Stations. The train company clearly was at fault. I travelled in all good faith with the correct ticket. Let me again...
  6. R

    Have I been overcharged for my excess?

    The current edition of Newsrail Express warns people that Manchester Airport is NOT part of Manchester Stations. I asked for the correct ticket and was given a Manchester Stations ticket which I assumed was valid. I was charged an excess. (Piccadilly-MIA) --- old post above --- --- new...
  7. R

    Have I been overcharged for my excess?

    Here is a genuine question. Those reading the Issue 385 of Newsrail Express may guess the station involved. What if the ticket issuing office has made a genuince mistake and issued what is clearly the wrong ticket?

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