Recent content by railler

Thanks, but what are you doing with people who don't have ticket? Do you issue a fine or other people do that? Do you ask them to buy a ticket and that's all or do you call the police immediately?

Any idea about people who refuse to stop smoking and people who don't have tickets? If you catch someone without ticket, what is the procedure? Do you tell them to go buy one and let them go? Do you call the police?

Is it ok to tell them the police will be called or it is threatening?

Thanks but my question is how do you approach such people. How do you convince them it is not safe/right to stay and what alternatives do you give them if they have nowhere else to stay?

How do you look after genuine cases?

My question is, if the sleeping person says that he doesn't have elsewhere to stay, how does the staff deal with it? Is there a solution to the problem or they just don't care and call the police? For example, does the staff help him find somewhere to stay or something? Do they just tell him to...

When a station closes for the night, is it necessary to empty the station, or you don't have to force everyone to leave if they don't want to? I am thinking that the unmanned closed station cannot have someone inside as he may damage the station or he may not be safe if something happens to...

Hello! What is Tube staff supposed to do with people wanting to sleep in the station when the station closes? What is the policy procedure? Do they let them sleep? If not, how do they evict them if they deny to leave? thanks!

Unfortunately they don't provide any feedback and it's so frustrating.

I am sure they are a bit patients with the service they receive :lol:

hello! I have huge problem trying to secure a customer assistant role. I have failed the role play several times and I would like some support please. Even the guys who did the role play advised me to ask existing customer assistants to advise me what to do, so here I am. So can you tell me...