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well there you have it....I though it was interesting though that their website states :
If you have a first class ticket but there are no first class carriages on your train, you may claim a refund of the difference between the first class and the standard class ticket for the relevant part...
Well I think you would have a good chance of winning in court - the conditions of carriage are nebulous enough that I think you would argue strongly that from a semantics point of view that first class accommodation being available means you get a seat (and in simple terms it wasn't available to...
Slightly long winded...I travelled from Orpington to Cannon street on a 1st class season ticket, and there were no seats at all (in 1st or standard) the train was not declassified.
I sent an email to southeastern requesting a refund for the difference in ticket between first and standard for...