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I can't remember exactly what was said to be honest, only that I was left with the impression that if I appealed then the evidence of proof of purchase would rectify the situation.
What I do remember though is that during the discussion she asked me if i could log onto my credit card...
just fyi it was £20 at the tie, £20 follow up £40 fine total. with actual tickets bought, £69 .
thanks all for your replies, I will try write to their customer services, matter of principle rather than the monies anyway...
I agree with that now, but being the first time i've been in this situation i was under the impression that it was nothing out of ordinary that as long as i evidence i had paid for it there wouldnt be a problem - that was the standard procedure and therefore i didnt think i would need an...
oh well, thanks for the responses guys.
yes i learnt a lesson ... don't waste your time appealing to common sense (proof you paid for a ticket) and don't put you real name and address on these forms.
It's not a lot of money but the fact i wasted my time writing and sending a letter and...
Hello,
I recently had an issue with showing a train ticket on a train, because i didnt pick up all parts from the printing machine in a rush to board the train.
I've sent off an appeal showing evidence that i bought the ticket through credit card statement but they are still refusing my...
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