Recent content by PeachLillabo

I had a similar scenario to this which I discussed in thread here a few months ago and it was agreed that "not claiming more than the full value of the tickets" applied just to the amount of delay repay received, so that you are entitled to receive compensation for lack of 1st class facilities...

I had this exact issue with them a few weeks ago. After the submitting the claim an email saying "Ticket Duration Missing" with a link to their form which doesnt work. I sent them an email the same day with the claim reference and all details for the ticket held - while never received a written...

To be honest, as someone who doesnt own a printer that never crossed my mind. If I cant get the app to let me select ToD I will probably do this, the faff of getting them printed out somewhere is worth the 10% cashback you get. 1778031387 Firefox is my primary browser. Tried all the usual...

Thats a good way of prasing it. I will put in the claims tonight and see what happens. I imagine the delay repay will be less than straightforward using split tickets on an indirect route but hopefully not too much resistance. Got me thinking though, if my arrival to Watford would of been 2...

Anyone know if its the possible to block the "Duplicate Booking?" pop-up on the mobile app? Trying to book 2 extra tickets to a matching itinerary I have already booked some tickets for. Whenever I reach the checkout page theres a pop-up warning of a potential duplicate booking - which is a...

Last week I made a journey from Cardiff - Watford Junction via Crewe. I used 2 tickets, a 1st Class advance from Cardiff to Crewe with TfW, and a Standard Class advance from Crewe to Watford Jct (LNR Only). The TfW Cardiff - Crewe service ran on time, but was operated by a Class 197 instead of...

Meanwhile my local towns pages list operators that have ceased trading years ago.

Does that operator happen to rhyme with the words bed boot? Every time I have used their services I have been told this, although in my experience after explaining what the ticket was have always been allowed on, as a "benefit of the doubt" I suppose.

When I traveled with TFW from Hereford to Cardiff, I booked a 1st Class Advance (£12.60) as it was only 55p more! than the Standard Class Advance (£12.05). The MK4 was subbed for a standard-only 197, and when I asked for a refund they said they compared the cost of my 1st Class Advance to a...

Not liv street, but I noticed this at London Victoria yesterday. When I arrived to the station 20 mins before departure my train was already in platform with the doors released ready to board. But the train wasnt annnounced or put up on the screens until 5 mins before departure.

When I last used TfW delay repay it was automated presumably - it was approved 1 minute after I made the claim!

Sorry for the delay, MS paint crashed when I tried to save. Should be done by a maximum of tomorrow evening. :D

This is where you can post existing train diagram drawings with a different livery. I am new so please tell me if this is against the rules.:D --- old post above --- --- new post below --- Ok so here is the first train today. A Virgin Trains Class 158: I do not own the original image! I just...