Recent content by Pauljw11

Thanks to all that replied, I will contact Scotrail. (@Randomer : there were four carriages).

This morning my wife and myself had booked first class single tickets, via trainline, on the 10.43 scotrail train from Elgin to Aberdeen. When the train arrived there was no first class available (i.e. it did not exist). How do we go about getting a refund? The ticket collector apologised and...

OP back! Thanks to all who replied. This is in relation to a job interview where the "person the other end" will pay expenses, so I decided to play safe and buy traditional tickets as no-one seems to be sure of the situation.

Hi, I have just installed the crosscountry app on my phone. If I download a ticket onto it, is there anyway I can get any sort of a receipt to claim expenses?

OP back! The thing is that I can buy tickets for £19 and that they are entitled to charge me £20 to change tickets, so not too much point wasting time and energy. I spoke to both LM customer services and web support. I am aware that now there have been advance tickets booked for journeys...

I just spoke to London Midland, and they say there is nothing they can do. Apparently if I had booked the wrong time on the day they could have, but they say they cannot alter the departure stations. So I have to buy new tickets.

Thanks--if that is the case it would be nearly exactly the same price to but new ones. I will ring tomorrow and see what they say.

Hi--I intended to book tickets from Wolverhampton to Liverpool South Parkway for 20/11/2015 and returning 23/11/2015, but I accidently booked the return journey for the outward date and vice versa, These are advance London Midland tickets booked through the London Midland website, the tickets...

Thanks to all who replied. This is a work related trip, and I can claim back second class fares, but not first, (neither can I personally pay the difference), but there is nothing stopping me personally purchasing an upgrade. Just to make sure I have this correct: the cost of the off peak...

Hi, I am travelling from Birmingham to Durham on Sunday 18th January, returning the next day (off peak). If I buy an off peak return (i) in advance (ii) on the day, is it possible to puchase a first class upgrade? Also, how much is it to purchase an off peak return at the station on the...