Recent content by Paul Kelly

Only just noticed a consequence of this: TfW Rail have a special discount available to season ticket holders (similar to Gold Card discount): https://www.nationalrail.co.uk/tickets-railcards-and-offers/ticket-types/promotions/annual-season-as-railcard-transport-for-wales/ It was only available...

When you are sure you want a flexible fare, itinerary-based journey planners (such as the forum site) can be overly complex, because they force you to select outward and return journeys even though you do not wish to be bound to these they typically make the restrictions applying to the fare(s)...

I think we might have to agree to disagree. I feel strongly that that would be one warning too many, and would risk "warning fatigue". The whole premise of the site has always been to provide as much information as possible on when fares are valid to use. A warning saying it's important to check...

For on-the-day purchases that can't be refunded, i.e. the point of no return, there is an additional warning right on the payment page: The "Pay" button is also right next to a prominent link to the Terms & Conditions which has a whole section on "Your Responsibility to Check", explaining...

I've updated the display to make this a lot clearer and hopefully present similar mistakes in the future. Thanks to Raileasy for the quick re-accreditation of this small change.

I think in this case the admin fee for the refund can be waived considering the lack of clarity (albeit technically accreditation-compliant, I feel I must point out!) - for which I am currently working on a small improvement.

I'm sympathetic to this idea but it is extremely difficult to be accurate about it in the general case. My understanding is that the accreditation requirement is to show the relevant entries from the Fare Group Permitted Stations reference data - which we do, as shown in my screenshot above. My...

Right, this is a tricky journey because of the way the fares are defined - if you do a search from St Pancras to Brighton you will see this: The first option is issued from London Terminals, the second one from London St Pancras (note: no alternative "Ticket issued from" listed) and the third...

It seems like short notice for the TOCs to negotiate software change requests with the third parties who provide the software handling their delay repay claims. But it should theoretically save them money on compensation - could this be part of the reasoning behind this announcement?

Tangential, but when I worked at FastJP I wrote a program to visualise the mapped routes for a journey and there's still an example on their website (see below) - Cardiff to Inverness was a pretty complicated one:

I wrote a blog post about the removal of walk-up fares, or more specifically what's being lost with it: https://blog.brfares.com/2026/09/03/walkup-fares-a-deceptively-simple-product/ I felt that something that's really been missing is an analysis of what it is that's so good about walk-up...

Yes, well found! I had previously tested https://www.brfares.com/!locations?period=20260901 but that didn't actually work due to a bug which I didn't have time to look into at the time, but which I have now fixed.

This is a really good question and I have deliberately not contributed to forum discussions on this topic since in my opinion the NRCoT changes are so messed-up and leave so many open questions. I think they are probably open to various legal challenges. But you can see the position I take on...

That's unfortunately not really in my control - the Cloudflare system makes its own decisions about browser verification. I suspect if bot traffic is very heavy at the time you visit the site, you are more likely to be asked to verify but I'm not sure. The dashboard I have shows that over the...

No although it would not be complicated to allow it, although I can't promise I would have time! What's the use case you need it for?