Our new ticketing site is now live! Using either this or the original site (both powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!
Yes, every other train to Aberdare was being terminated at Fernhill. As usual the communication of this fact was poor, confusing, misleading etc etc.
I got on a train at Danescourt which was showing Aberdare as the destination and the app was still showing it as going all the way to Aberdare. I...
I got off at the new Aberdare arrivals platform today and couldn't find a PAYG reader, so ended up having to walk to the main platform anyway! Perhaps I somehow managed to miss it but I'm unlikely to get off there again until I know one exists.
Is anyone else having problems with tapping in and out, yesterday and today?
I tapped in at Waun-Gron Park last night and when I checked about 10 minutes later it still hadn't registered on the app. I wasn't too concerned about that as I've noticed taps at Waun-Gron Park frequently take a while...
'Due to flooding caused by storm Bert, pay as you go is not currently available at Fernhill station.'
I originally thought this message had just accidentally been left on the page, as I think Storm Bert was in about November. However, whenever I've checked the Station Updates section on...
I think TfW might have messed up the new printed/PDF versions of the northbound Treherbert-Aberdare-Merthyr timetables. Fernhill, Cwmbach and Aberdare arrival times are showing in the same column as Quakers Yard and Merthyr Vale, while Penrhiwceiber and Mountain Ash are in the same column as...
I tapped in at Cardiff Central on Saturday to catch the first train to Merthyr but I was actually heading to Aberdare. The first train of the day to Aberdare starts at Pontypridd and departs about 10-15 minutes after the first train to Merthyr has arrived and departed. Occasionally the trains...
I got the impression from the staff I spoke to that it's a fairly recent development, though I think they said 0630. They were definitely open at 0400 in the fairly recent past as I've been in them at that time a few times when catching the first train to Shrewsbury, which from memory, I think...
I turned up at Cardiff Central at about 0415 on Saturday morning to catch an 0526 train up the valleys. I then headed up to the platforms expecting to be able to have a bit of a sit down and/or sleep before my train arrived. On both platforms that I tried (I'm not sure how many waiting rooms...
Again, tonight the last 2 trains to Aberdare involve a replacement bus from Ponty. The last but one train to Merthyr also involves a bus but the last train is running (according to the journey planner anyway - I'd probably have my doubts about that). The last train to Treherbert is also a bus...
I've just discovered that the last 2 trains to Aberdare (and Merthyr?) today involve a replacement bus from Ponty. Wish I'd known - I'd have changed my plans. Just had a quick look on 'Planned Improvement Works' on the website and can't see any mention of it. Might have missed it though. Tapped...
Taps didn't show for my journey home last night. I'd noticed they were slow to show on my app on my morning journey. For my return journey I tapped on at Danescourt but it didn't show (I constantly check for this). Tapped off at Aberdare and that didn't show either. I had a ticket inspection on...
Tapped on again this morning and once again had the 'card accepted' message but my 'Last tapped' is still showing as 07:49 yesterday. When the guard came round I mentioned this issue to him and said I wasn't sure it would show I'd tapped on but his machine flashed green and he said there was no...
I started using this last week and it all went smoothly. Not so smooth this week though. I started to notice on Monday that it was taking a long time for my taps to be recorded on the App as my 'Last tapped' (being slightly paranoid I'm constantly checking the App to make sure my tap has been...
We are aware of an issue with emails from the Forum to Microsoft-based email accounts (hotmail/outlook/live.com email addresses). This is being looked into currently, thanks for your patience meanwhile.