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The whole situation is laughable, and just goes to show why we need a unified railway organisation encharge. And also management who are pragmatic and trouble shooters... Once you add up the cost of all these delays, it would have been cheaper to rectify all the sticking points and open up the...
They seem to manage to have both co-existing in other countries where there are state owned operators, so I don't see what the problem is. They have after all invested their own money into these services, and many of them are very successful and have meant that overlooked cities have a direct...
I imagine so even before public ownership due to the management contracts, rail replacement bus operation has had to be procured through a competitive tender. This is why Transport UK are even running GTR's now instead of Go Ahead.
I don't think it's a huge issue recruiting and training guards to operate the service, if that is the stumbling point to starting passenger services and it's not the end of the world. I realise the DfT would prefer to have it operated as DOO, but there are also advantages to having guards and as...
It's not about the platform staff being paid personally, but GTR can charge Southeastern for utilising their platform staff to dispatch their services.
Many of the penalty fare schemes cover areas which are purely DOO like on Thameslink and Great Northern, there are no guards to check or sell tickets but instead roving RPIs. So should everybody travel free unless RPIs board the train? RPIs already have discretion to sell tickets if there is a...
If it is in fact correct that the driver has fallen asleep on multiple occasions, the driver has not reported any issues and Aslef are defending this it sets a very worrying precedent for safety.
I can also see where the TOC is coming from, as you can imagine what the headlines and stories...
I always thought that if the train was cancelled, it was the staff who would arrange any taxi on the railway companies account? They shouldn't really be promising to reimburse customers if they haven't notified their control so it can be recorded correctly on their system and customers can be...
I don't understand why they cannot ensure that valid details are entered when a railcard is purchased. Surely this could be a function added to the TIS systems that booking offices use so the details are uploaded as soon as a customer purchases a card.
Exactly the same happened at GTR Southern. Its cost them huge amounts of money and ongoing expense as they've had to do significant upgrades to the on train cameras, Station lighting, employed additional platform staff at significant cost to facilitate dispatch and the On Board Supervisors are...
According to Sky News, three separate sources claimed she made the false report to benefit personally, with two of the sources alleging she wanted a more modern work handset that was being rolled out to her colleagues at the time...
This makes the most sense and surely is one of the benefits of having a unified system. At present it seems they're basically trying to replicate the franchising system but with the individual franchises simply owned by the government.
I think you also need to take into account the hours that traincrew work. I appreciate that all Frontline staff work shifts, but guards and drivers work some very intense shifts with book ons and off throughout the middle of the night for example and also their shifts can often be changed at...
No idea who they were they looked like a private security firm some dressed in black and some green. Seems a bit heavy handed to physically remove somebody for a ticket infraction but I guess the railway company are the ones who have to justify it, if there's a backlash or complaint.
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