Recent content by Nexus_Comms

We don't normally comment directly on posts in forums, but we would like to point out the above claims are completely untrue. There are no discussions about reducing service frequency and Nexus can afford the service we specify - passenger numbers have risen sharply in the last two years and...

A Spokesperson for Nexus writes: "We note the request for Nexus to engage more with this forum. It would, unfortunately, be too time-consuming for our small Communications Team to reply continually to posts on the forum, and we are mindful of the fact this is a forum for members to talk to...

A Nexus spokesman said: "Can we just state that, while forum members will have their own opinions about the Metrocar refurbishment, it is not the case that money has been taken from this project to support other projects. What has happened is that Metrocar refurbishment itself has proved...

Spokesperson for Nexus writes: "You can add to the Refurbished stations: Meadow Well. Percy Main. Howdon. Wallsend. Chillingham Road. West Jesmond. Ilford Road. South Gosforth. Tynemouth - has also been restored by its private owner with financial support from Nexus. The...

A Nexus Spokesperson said: "Yes."

Huw Lewis of Nexus writes: "The gatelines and validators which underpin smart travel are being phased in gradually to allow passengers to adapt. Some questions and confusion is inevitable which is why we and our train operator are moving slowly, rather than going for a 'big bang'...

Huw Lewis of Nexus writes: "The benefits of stabling cars away from the main depot at Gosforth is to provide an earlier/later start/finish to service than there is now, presuming we would always need the period between 1am and 5am for maintenance. As such the maximum benefit if Metro...

A Spokesperson for Nexus writes: I have noticed a few comments asking where Huw Lewis has been. I can assure you Huw is still around! He has been very busy recently (in fact has done 6 media related interviews in the last 24 hours), and quite amused that people are saying he is in hiding...

A Spokesperson for Nexus writes: "We're not sure from this post whether you want Nexus to rush into smart travel and gatelines or move at a reasonable pace to ensure both passengers and the different private transport companies are comfortable with change. In fact every local transport...

A Nexus Spokesperson replies: "We're sorry if you've had any trouble renewing your Gold Card. Gold Card is now being sold onto smart cards (as an add-on to the ENCTS 'bus pass') and inevitably there is going to be a transition period where some people still have paper cards which they have...

Nexus Spokesperson writes: "We are happy to say it is not single car running in Sunderland following some work Metro has done with Network Rail. Frequency will be slightly lower at four trains an hour, Brockley Whins to South Hylton."

I think somebody asked earlier in this thread about a timelapse of some of the work that is taking place. We have managed to do a timelapse of some of the work that took place at the Gosforth junction at the end of October. Timelapse: South Gosforth Junction Replacement

A Nexus Spokesperson replies: "The main South Gosforth junction is in line for replacement later this year. Plans are still being finalised and we'll be talking to passengers and local businesses well ahead of time. We do aim to use the autumn school holiday and avoid the Christmas season...

A short video will be available on the Nexus youtube site once the train comes into service. Images of the inside of the new livery have now been uploaded onto our website in the Metro Modernisation section. http://www.nexus.org.uk/metro/all-change

Huw Lewis of Nexus replies: "Metrocars will be delivered by lorry along Hylton Street. There will be no public access to the Metro yard but we understand people may want to stand in the street outside to photograph the trains as they arrive. Metro staff will be providing safety...