Recent content by nathann1

Thank you very much, showed them that and they eventually payed out to me. Really appreciate the help.

Definitely agree with what your saying there. They are still insisting that 'The delay repay would be ourselves. The cancellation would be EMR, who you have to contact separately.' It just seems like they aren't looking at what is being sent to them, and responding with their standard...

Thank you, no idea why they told me that then - i thought it was a bit strange as haven't heard that before. I'll push Northern again instead of waiting for EMR to rightly reject it. That complimentary ticket does sound quite good actually!!

Thank you both for your responses. Yes, they did although Northern rejected it for some more information, then rejected it again saying it is not their train. I spoke to their customer services who said: 'Okay so it would be two separate claims if your EMR train cancelled. So you would need...

Hi, pretty new poster so unsure if this is the right place. I need a bit of help trying to understand how Delay Repay works, i do find it very confusing!! I was travelling from Hull to Long Eaton on 16/01/25, with the following schedule: Northern Hull - Sheffield 19:25 - 20:48 EMR Sheffield...

That is my biggest issue with EY too, very rarely is their updates, and you can't ever find out what's going on since they don't have a phone line - you just have to guess!!

Very strange its not even on bustimes. As you said, used it on a pretty warm day in July where it was super busy at Kedleston, yet nobody else took the bus.... It enters the hall via the exit for cars which is pretty interesting, with cars coming the other way, and usually involves some driving...

High Peak 114 diverts into the grounds of Kedleston Hall, for one journey a week on Saturdays, allowing a day trip from Derby. It is a really scenic & narrow run through the grounds, do recommend it!!

Thank you very much!

Hello, long time lurker on this thread, but first post. I've been trying to contact EY since Wednesday to no luck, i do find it quite rubbish that with such a large company it's impossible to speak to anyone. Does anyone know if Service 196 picks up in Allerthorpe Village, at the Main Road...