Recent content by MarkW

The On Time Trains Delay Repay tool now takes into account GTR's amended delay repay policy, so you can quickly see which services are eligible for delay repay under the new rules. It provides an interesting view into the gaps in the temporary timetable - a number of services are now always...

Interesting - thank you! - so based on this, the "high speed service" policy has nothing to do with the type of train used for the service. Instead, it's effectively just a catch-all for the long distance services that run between Paddington and: Anything west of Didcot (ie. Cardiff...

Thanks for taking a pass at this. The passenger charter echoes your comment that the split is along the old franchise lines. It's increasingly clear that the policy is selected based on the service being travelled on, rather than the boarding/alighting locations. So - a different policy would...

GWR is not a member of the Delay Repay scheme, and instead has its own delay compensation policy (more details are in its passenger charter on page 16/30). GWR says "what we'll pay depends on which of our services you used" and splits its policy into 3 sub-policies: High speed services...