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It sounds like you had to abandon your journey by train and complete it by bus. In this instance the rail operator will usually advise you to seek a refund from the original point of purchase. If you did not purchase the ticket with them this is perhaps why they have refused compensation. I...
Hello
Me and my partner both have staff travel cards (priv pass) non safeguarded (standard class).
I just wanted to check when booking the Caledonian Sleeper, the classic twin berth room booking also includes your journey fare? I am sorry if it seems like a daft question it’s just that I was...
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