Recent content by LuluG

incorrect - FCC refused to listen to me, refused to acknowledge their error and it DID TAKE AGES and an amazing amount of hard work and determination to convince them - and they WERE typically useless. Perhaps get your facts straight before making comments like that.

FCC have sort of apologised. Ish. They say they were not aware of the discounted tickets that Southern were selling on their website. They have promised me a refund of £50.40, and £30 in train vouchers as compensation. They told my local paper that they were going to be refunding me twice over...

Latest update - Due to getting a manager at Southern Railways involved on my behalf, FCC have now finally admitted that they 'were unaware' of Southern's discounted tickets. They were still refusing to listen to me until that point. They have now decided they will refund my penalty fare of...

no % symbol on my ticket - just DISC.

At 9:04am on Saturday the 2nd March I boarded a First Capital Connect train at Brighton, heading for London Bridge. I was travelling to attend a funeral of an old friend. I had bought my ticket the week prior to this, online, via the Southern Railway website, and had it posted to me. I know...

Not much to say really, I bought a ticket online, through the Southern Railway website. It was valid on all routes, and all times as was a Saturday. I was on a First Capital Connect train. During the journey I was stopped by two FCC revenue collection staff. They demanded to see my railcard...

Mod Note - Split from this thread. Unfortuantely First Capital Connect revenue collectors can't read the ticket codes and I have just been fined £50.40 for traveling on a ticket with the DISC code on it :(