Our new ticketing site is now live! Using either this or the original site (both powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!
I called East Coast today, and they said that if I send them the new ticket and the old ones they will refund the new ticket completely. :D
Thanks to everyone for your help, and well done to East Coast for being so helpful when I spoke to them.
It was a through advance ticket routed EC and Connections - presumably meaning East Coast and connecting train?, with separate reservations for the legs on 29th April.
I will contact the East Coast customer services - sounds like the guard made a small error which we all do from time to time...
I was travelling with an specified train only advance ticket from Reading to Newark during the tube strike. All went well until Paddington, I was booked on the 1214 to Paddington and then tube to King's Cross (KGX) for the 1330 to Newark (NNG) arriving 1443. There was a five minute delay into...
We are aware of an issue with emails from the Forum to Microsoft-based email accounts (hotmail/outlook/live.com email addresses). This is being looked into currently, thanks for your patience meanwhile.