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Hi John,
Only just seen this very sorry for responding to this so late, I'm guessing your telephone interview has been and gone now and I hope it went well for you. What I got was just giving two examples of great customer service and two examples of persuading someone to come around to your way...
Newton Abbot so same place, not sure what to expect yet so we will see, I'm guessing by it being called an assessment centre we can expect some tests of some kind.
Update for you all looks like I'm off for to an interview centre this week for an interview I'm guessing, let's hope something comes of it.
Any ideas what to expect?
Baldycrewman sorry for the late reply.
Essentially it is the same as the questions I got for customer host, except this time I was better prepared. They ask you to give 2 examples of exceptional customer service in all walks of life so work, school(not sure where you'd get that unless you're...
Thanks everyone, I have not been informed of what the next stage is yet, apparently I've to keep an eye out for another email in which they'll inform me what to do next.
Good news nobody! It seems I have passed my phone interview and now on to the next stage, quite impressed by how quickly they've got back to me though. Certainly seems my initial error was forgiven/forgotten about.
Done said interview without hinderance this time, think it went okay just got to wait and see now.
The online calculation test I did quite well on, maths is quite a strong point for me and I actually in some weird way quite enjoy it.
I've been given another opportunity on Friday it seems, so I'll take one of my cars to work and go hide in that to take the call, means I won't be bothered then in theory.
None of the times really suited as it was during work time and not having any holiday left meant I just had to pick the best of what there was to choose from. I chose my lunch break as I thought it would be a time I am left alone, Nevermind though these things happen and I'll maybe try again...
Thanks for all the help people much appreciated.
Interview started off well but had to be cut short due to my boss telling me off about some badly parked cars and wanting me to move them. Apparently I can reschedule the call but I'm quite certain these circumstances will not be too favourable...
Not really sure if it's different internally to external applications guess we will find out tomorrow.
The last phone interview I got was for conductor and basically I did the wrong research and completely fluffed it, wasn't quite expecting the sort of mini assessment type thing I had last time.
In a couple of days I have a phone interview for Customer Host with First Great Western. Ater spectacularly failing the the last phone interview I did for conductor I thought it might be best I get an idea of what to expect for this one, if anyone can offer any advice I would be very grateful.
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