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I dislike entities that don't have emotions - like an automated announcement speaking on behalf of a faceless corporation - stating that they are "sad" or "sorry".
Like "Great Western Railway apologises for this late running". Well, one, no it doesn't, not in any active sense; it's a...
My experience has been that the mere word "Moorgate" is enough for them to open the barriers instantly - the LU gateline seems to be well-trained on this.
That's a fair point. I had forgot about your two-contract interpretation but I agree that it's quite persuasive.
I would argue that the NRCoT and your rights as a passenger, however, are specific to the second contract that the railway enters into when you purchase the ticket or validate the...
Agreed.
Do RTVs create a contract? Does being awarded Nectar points create a contract, because they're redeemable as tickets? Plainly not. I don't see how being issued with an Oyster or KeyGo card is any different.
I agree with others that you don't have any contractual rights before you tap in. You're no different from anybody else that the railway hasn't agreed to do business with.
The railway has to take some kind of "action" to do business with you and accept the contract - sell a ticket, validate a...
I don't think intent to travel on the passenger's part creates a contract with the railway. For example, if I board a local train at a station without a ticket machine, say King's Nympton, intending to buy a ticket to Birmingham New Street, but it turns out that the XC line is closed due to a...
I would assume one can claim compensation for the whole cost of the ticket (i.e. including the PlusBus supplement) but only against the delay in arriving at the railway station - not the time getting home.
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