Recent content by Ken_Ilworth

Unscientific anecdote, but I've only ever seen _one_ RRB "ticket check" and - possibly like the experience of @Edsmith - it was probably a ruse to avoid carrying some youngsters. The RRB (for me) was Hemel Hempstead to Leighton Buzzard. At Berkhamstead a group of youngsters started to get on and...

I don't spend as much time as the OP on claims, but I do claim every disrupted journey, also with LM in my case. Lately I've had a few occasions at Euston where adjacent trains were cancelled and I physically couldn't board any of the 4 or 8 coaches (including one occasion whereby the platform...

Absolutely (also confirmed by Hadders) - I'm doing that today (albeit NSE-discounted not SNR)

I saw the story earlier and absolutely welcome it. I could never understand the previous position - once the pros and cons were balanced out...

I noticed that screen yesterday, which rotates around several sub-screens. There is a second use of the "no choice...fine" wording, linked to passengers who have e-tickets but a flat mobile phone battery.. (The attached photo shows an onboard display on a Southern train warning passengers to...

Resurrecting a moderately-aged thread.... but they have truly shown how they will handle the situation tonight with this tweet/X: The text in the attached screenshot of a tweet from Grand Central states: "Cancelled: Our 19:27 London Kings Cross-Sunderland service has been cancelled. Ticket...

As a data point, I noticed this laminated sign/whiteboard instruction at Leighton Buzzard this weekend. I deduce that LNWR/WMT have set their machines to override any 'same-card' instruction from retailers. (Not tested this myself..)

FAQ 19 on that site states "..You can only buy a PlusBus ticket for a location that is named as either the origin and / or the destination on your train ticket. So, in order to buy a Birmingham PlusBus ticket, you have to have Birmingham named on your train ticket (as either an origin and / or...

I don't know if offers are account-specific or targeted, but if I login, I can see about 6 voucher offers, including for example: 1) 2 vouchers each for £2 off a £20 spend - at a price of £1.99 2) in 6 days, I can apparently buy 2 vouchers: £1 off a £15 spend and £1 off a £25 spend - at a price...

I think this is all you can do, sadly.. (stated after an experience about 2 years ago where I wanted a refund). (I confess: I still use Trainpal occasionally. But only for "simple" journeys I know I will definitely make or are of very low value. They buy business by giving/selling money-off...

Do we know the actual downtime from a reboot? As alluded to earlier in this thread by @northwichcat , I wonder if there is a feasible scenario where reboot cycles and "15-minute reporting" are perfectly in sync, but a machine could in fact be out-of-order for up to 56 minutes per hour?

I'm disappointed with the quote from "Mr Wade": "...You should only really buy from a conductor if you are paying in cash or can’t use a machine. The conductor can only sell you a full-price ticket and it is cheaper to buy in advance. The rules do allow for discretion and it is up to the...

Exactly a scenario I've encountered in a different location. I've often wanted a Redhill PlusBus, but my day rail ticket is destination Reigate (within the Redhill PlusBus zone). Can't add PluBus online unless I buy to Redhill but then would loose the Redhill to Reigate rail validity I need...

My experience is try, try, and try again. Ask nicely and have a rail ticket valid to a station for the PlusBus zone you want (ranger/rover obviously will be). Even if your ticket destination isn't actually to the official PlusBus interchange station you'll probably be sold it eventually.. (But...

As a data point for anyone who stumbles on this thread, if of interest, I used a 4-in-8 Explore North and Mid-Wales this week. It wasn't refused on any Arriva bus, but over 50% of drivers commented that they hadn't seen one before, or I had to explain acceptance. A Dilwyns Coaches driver was...