Recent content by keefc

Thanks for this and earlier comments. And yes, the Parkway service (or Bicester for that matter) are possibilities. But it was the traffic through Kidlington that made me look at Heyford. Before Christmas that off-peak ticket allowed me to get to London just after nine which was fine for...

An update to this saga. The new GWR timetable looked positive from a reliability perspective (trains to Oxford and return connections better with 18.28 from Paddington) but the off peak ticket situation has changed for the worse because new restrictions apply. Before. Could leave Heyford at...

Thank you for clarifying the other TOC part. I am now wondering on what grounds he was asked to pay again. Perhaps the word of young male football supporters is not trusted...

Thanks as ever. I don't have all the details and as he lives away I just have drips of info. I am not sure the details matter much as the 'one journey' point holds here. He went to football in Sunderland from Leeds. The delay was on the return. I guess too many people trying to get back (to...

OP here. I don't have access to the details because my son communicates on a need to know basis...but...he wasn't physically kicked off of course. But was asked politely leave to alleviate overcrowding. Which is fair enough if inconvenient. The advance ticket on the second train was with a...

(Posting on behalf my son...feel my family is having run of bad luck at the moment.) The details: - He used TrainSplit - He was actually kicked off the first train of his journey to alleviate overcrowding after boarding. (This was not an advance ticket.) - He missed his connection - That meant...

Should say I am changing at Didcot for Heyford...

I was the OP on one of the threads linked...Heyford to Paddington. So I am on the 18.14 Paddington to Didcot. The return leg off an off-peak ticket I bought last night using the GWR app. The conductor has announced over the tannoy that this is a completely restricted train. But I have a...

OP here. After three attempts my wife has finally got a refund for the extra ticket she was sold. No compensation for time spent and a half-arsed apology that pasted in some text about a disruption that was clearly meant for someone else. I moaned at GWR on Twitter about this. They accepted the...

My reading of recent messages is: That O7 restriction has been edited to tighten things up. For example, it seems to preclude getting 18.14 to Swansea to change at Didcot. Yet I am sitting on that train right now on an off-peak ticket bought this morning via the GWR app! Also there is no 7.40...

As the OP, I thought I would follow up on a few points. First, looking at the small print on the BRFARES website suggests there are small windows that allow the return ticket to work. Indeed there are two other return trains which although nationally at 'peak' time seem to allow this. The GWR...

To answer this: My language was loose. She was asked to buy a new peak ticket. No penalty fare if by that a fine is implied. The staff at Oxford told her that the ticket was valid and issued her with a claim form for the new ticket. I guess GWR did not look at it properly and just saw off peak...

In fact the post here was after a complaint was made. But the e-mail response indicated that GWR saw the words Oxford and off-peak and did not read the complaint properly. So this problem look deep rooted. (My wife's letter mentioned Oxford because a staff member there, when she changed trains...

I may have used the words Penalty Fare loosely (a quick Google shows). The inspector tried to charge her the full peak single ticket from Paddington to Heyford (a 'penalty fare' but perhaps not a 'Penalty Fare' in the way those more familiar with the terminology would see it). After some debate...

That is indeed the ticket. It is an e-ticket (Heyford has no machine). I cannot see that restriction as part of the ticket or the e-mail conformation (both Trainline and GWR). But it is possible I am looking in the wrong place. All the replies have been very helpful. Thank you.