Recent content by jradic

We raced for the train and missed it. By the time we got to the barrier, our train was already gone. All tickets and reservations were shown. The barrier was open but the gaurd was there gaurding it and checking all tickets.

Sounds good. Is it worth contacting East Coast in regards to the appeal or do I do it straight with RPSS?

I understand that I have no proof to support this, hence the apologetic route. When racing to the train, the last thing I was thinking about was getting proof to support an employees claim. I'd like to believe the employee overlooked the reservation ticket which is why we got stung on the...

- We have a together travel railcard which we had on us and showed at the ticket barrier and on the train - Basically told them our train time and they said we just missed the train. - Showed them our ticket at which point they glanced at it and told us to proceed to the platform and that it...

Hi, We were Travelling on the return leg of our London - Newcastle (returning back to London) on August 4th. We had missed our train and got on the next one. We were told at the ticket barrier that it shouldn't be an issue. Hindsight, we should have checked prior to boarding the next...