Recent content by jeremyjh

This is not correct. Provided the condition @Haywain mentions is met, it is worth noting that combining tickets including a concessionary pass is specifically mentioned in NRCoT 14.3. The pass will operate the barriers, any question around origin by gate staff would be satisfied by the presence...

You'll find that often people posting here will say what is *most likely* to happen, but it's not possible for anyone to guarantee a specific outcome. Prepare for the worst case scenario, then hope for the best realistic outcome. Save as much as you can as soon as you can, but obviously there...

As someone with knees, I appreciate that it is the case. It may only be 26/52 seats, but it's not a trivial space difference given the significant number of services on which even 12-car Thameslink trains are full and standing, even though the percentage of overall seating capacity affected is...

Whether or not the solicitor will be worthwhile expenditure is doubtful. It's not about the nature of the offence, it's about what has happened so far, what is likely to happen next and ultimately: money. SWR are one of the operators far more likely to agree a settlement if you are honest and...

To elaborate slightly on @Haywain 's answer: you claim Delay Repay from the company that incurred the delay that led to qualifying for compensation. Accordingly, claiming delay compensation from the rail operator or ticket retailer won't work and the ferry company won't be signed up to Delay...

The programme in question repeatedly suggests that there are illegitimate cards one can make or acquire that pass the gateline's card check but never generate a payment. It doesn't go into detail but I think 'scam card' is precisely what was meant.

Chiltern staff are, according to the company's Passenger Charter, expected to be: "Smartly dressed, easily recognisable and wearing name badges." WMT has a similar requirement regarding name badges. I am not surprised that there may be other options. The conclusion your draw from the thread you...

That part does not cause me an issue. There’s already CCTV, being filmed is part of travelling on the railway. I’m also fine with rail staff having a safe working environment and body cams are part of that now. I appreciate and understand the comments from rail staff who also dislike being...

Everybody else I dealt with in the course of the day, including staff in a WMT ticket office, guards, two cheery Brummie revenue protection ladies, a replacement bus driver, were more than polite and keen to help.

It’s not about needing, it’s about form. If you’re going to complain about someone it’s quite normal to ask who they are.

Ha, it’s not. It’s Chiltern. From whom I will buy precisely zero tickets between now and nationalisation.

Sadly I was surrounded by staff with body cams active and a performative call to the BTP was made. I was intimidated and deleted it. But rest assured, they’re going to receive a complaint.

I asked for a name. They declined. I took a photograph, so guess what happened next…

Hello all, I had a difficult experience at a station today involving an attempt by me to ensure I was in possession of correct tickets for a multi-leg journey today in the face of some disruption. The long and the short of it was I purchased tickets on Uber and the middle leg three-leg of the...

They're quite used to people saying things that aren't true, most of them far more consequential than the format your railcard is in. They're used to people panicking. So long as the railcard exists, submitting the appeal should work. I'd then suggest making sure you're always carrying your...