Recent content by Jackboy29

I wanted a Z1-6 TC and there was certainly no misunderstanding regarding what I wanted, only whether it was allowed or not. They understood I was going to London and intended to use a travelcard from Orpington onwards and a separate ticket to get from Sevenoaks to Orpington, whether this be a...

I see what your saying, I'm sure a lot of people from the train company do come on here. The last three ticket staff at Sevenoaks have all said you have to get off the train at he point tickets change over so this idea seems to be pretty well established at Sevenoaks. I'm not a trouble maker and...

Thanks. I've got the NRCoC saved in electronic form on my iPhone and tried to use the S19 a&b conditions last time I was there unsuccessfully. I also note your post regarding Newsrail Express 246, which again could come in useful. The manual regarding instructions to staff, 1st post on page 2...

Gotta say although I came to this forum after a problem I have enjoyed reading a lot of the topics here. I often come on here now just to have a read. Regarding my problem with Sevenoaks is there online access anywhere to read ATOC's manual as would like to see what it says specifically on...

At the ticket office I did ask for a Z1-6 travelcard. I just wrote Z6 on here to mean the same thing (a 6 zoned travelcard) but can see the confusion. Ill write Z1-6 in future to make sure theres no confusion. Can u even buy a travelcard for only zone 6?

But in my case there was no limitation in the system and the ticket could physically have been issued if the clerk would do it, except they refused.

That wa going to be my next question. Today I tried to reason with the ticket clerks (2 of them) and even showed them in the CoC that it didn't Back up what they were saying but they still wouldn't have it and wouldn't issue the ticket. However if I tried to explain at my destination that...

Am I able to buy a ticket from Sevenoaks to zone 6 AND a Z1-6 travelcard at the same time? Or do I need to be in possession of a travelcard first? This is a nonsense anyway as presumably I could buy a Z1-6 travelcard at the machine and then the boundary extension ticket from the clerk? Would a...

Hi thanks for the replies. To clarify: First I asked for a Sevenoaks to boundary zone 6 Ticket plus a Z6 travel card as i could get any train as it doesn't have to stop at Orpington as both tickets are zonal. As said earlier most trains do stop but not all. When this was refused I asked for a...

Hi, following in from my previous post http://www.railforums.co.uk/showthread.php?t=40663 I returned to Sevenoaks this morning but unfortunately still had a problem trying to buy tickets and this time was refused the sale. As I had excellent advice on here before I'm hoping somebody could...

Hi, thanks for all the replies. I'm not planning on making a complaint and totally understand everybody makes errors. My reason for posting on here was to check that my understanding on the CoC were correct. At the same time both Sevenoaks and Orpington are large stations on the route to London...

Rather than the clerk find out and give an accurate answer I suspect they just sell the travelcard from Sevenoaks as this is the simplest and laziest way to do it. Unfortunately for the customer it also routinely and systematically over charges them. The reason this all came about (which I...

Hi, thanks for the replies. The ticket office at Sevenoaks did sell me what I wanted but basically said I would be guilty of fare evaison and if caught would be told to get off the train at Orpington and have to wait for the next one and if I got away with it then that was a matter for my...

Hi, I often travel from Orpington upto London then back to Sevenoaks in the evening. When I first did this route I asked at the orpington ticket office and they sold me a Z1-6 travelcard and a single from Orpington to Sevenoaks as an extension. Recently, at the Sevenoaks station, I tried to buy...