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Recent content by island

  1. I

    New-style Paper Tickets

    They already print online postal delivery tickets on PRT.
  2. I

    Northern claiming "do not travel" exempts them from consequential loss claim

    I would agree with this assessment. The claim should be grounded in the NRCoT or the PRO, and the answers to the questions raised by Fokx above are relevant.
  3. I

    PFN not issued on the spot

    I agree with this summary.
  4. I

    Introduction of European Entry-Exit Scheme (EES)

    Leaving Frankfurt today, there were no queues and dozens of machines out of use.
  5. I

    Repeated misuse of a freedom pass

    You are correct. Where it is proposed to deal with multiple offences in one hearing, the law requires this to be held in person. The prosecutor (TfL) and not the defendant chooses whether to do this. If the defendant does not turn up, they risk the matter being dealt with in their absence, or an...
  6. I

    Travel Irregularity Notice (TPE)

    Why didn't you purchase a ticket from the ticket machines at Greenfield?
  7. I

    Refund due to website error?

    In the circumstances I would hope common sense would be applied and a refund given, especially if you used the same company for both purchases and there is evidence the online ticket wasn't used.
  8. I

    Introduction of European Entry-Exit Scheme (EES)

    UKBF do obtain and keep exit records for passengers leaving the CTA, but there are many potential gaps not least people departing via Ireland.
  9. I

    TIR - failure to provide alternative format

    The focus with reasonable adjustments is overcoming the person's disability, not necessarily providing the exact type of adjustment they ask for. In this case, providing the contents of the TIR in an electronic format would be a valid adjustment; it does not necessarily have to be Braille. That...
  10. I

    Introduction of European Entry-Exit Scheme (EES)

    Irish citizens use the EU e-gates at Copenhagen airport, just like all other EU citizens. They are rolling out an iOS app that allows you to submit a photo of yourself and scan of your passport, alongside your verified GPS location, to verify departure in circumstances where it is not properly...
  11. I

    Delay Repay when the train is cancelled in advance

    DelayRepay is a form of compensation paid by the train company for its failure to perform the contract entered into. If you do not have a ticket you do not have a contract. If you buy a ticket after you know or ought to have known about the delay, then the existence of the delay is implied into...
  12. I

    Paid for ticket was running late so didn’t collect but I got a penalty notice

    Usually break room rumour mill.
  13. I

    Collective competition claim against Govia Thameslink Railway

    The NRCoT define what a TOC is and if they define Gatwick Express to be a TOC, then for the purpose of that agreement it is a TOC. The TSA and NRCoT are different agreements between different parties and are not to be read together.
  14. I

    Short faring issue - SWR Request for contact

    RPIs do not have an entitlement to be shown ID*, still less to photograph it. They can ask for it all they want but the only things they're legally entitled to are the passenger's name and address and, if they propose to issue a penalty fare in relation to travel on a National Rail service in...
  15. I

    Introduction of European Entry-Exit Scheme (EES)

    And many UK Ports of Entry don't have enough space for the resultant queues. I recently entered the EU through Amsterdam Airport where all machines were turned off, including for EU citizens, and EES was not in use. On exit at the same airport there were e-gates for adults with EU and selected...
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