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Does anyone know please whether it matters what ticket you already have, in other words can you buy the upgrade if you have a standard class advance ticket?
Morning all, I'm travelling from Leeds to Stockport today, my normal tickets for this are West Yorks MCard Zone 1-3 + Mirfield to Stockport return.
I'm wondering whether, with the current engineering works, there is an easement that allows travel via Sheffield on a Mirfield to Stockport ticket...
Thanks all, i have emailed TPE mentioning the Ineligibility for Delay Repay. It's not going to be a large amount this time, but I didn't want to be in this position if there's a delay that's longer/on a more expensive ticket.
Hello and thanks for the replies. Yes, I was on a train that didn't stop at Mirfield. I was under the impression, mainly from discussion on here, that PTE tickets were treated the same as rail seasons in this respect after the change to NRCOT. I can't find anything in the current MCard T&C...
Hello all,
I've been trying to obtain delay repay for a journey from Stockport to Leeds, where I used (a) the return portion of a Mirfield-Stockport Off-Peak Return plus (b) my annual West Yorkshire MCard (zones 1-3, which covers the Mirfield-Leeds part).
Transpennine Express (whose train...
Bradford Interchange to Leeds: roughly every 15 minutes in the opposite direction, but towards Leeds the 4 trains an hour are within 32-33 minutes leaving a near 30 minute gap
Hello all,
I am booked to travel on the 0715 Leeds to London King's Cross tomorrow 19/06/21. I've had an email saying a substitute train will be running in place of the scheduled Azuma and there will be no seat reservations. They say I can travel on that train without a new reservation or...
Good news: the Rail Ombudsman have ruled in my favour and TPE have offered a small amount extra by way of apology. Thanks again for the advice and support.
Well I had another two goes with TPE customer service, with no change. Their latest response mentions that I can take my case to the Rail Ombudsman and states that their latest email is a Deadlock Letter. It's not a large amount of money, but I still feel I have followed the guidelines and am...
That would be good if it happens. As others have said, the Northern timetables are some way short of the return to full service in the article that started the thread.
I looked at the service I use to commute to work (Leeds-Bradford) and it looks like a few extra trains just around peak times...
We are aware of an issue with emails from the Forum to Microsoft-based email accounts (hotmail/outlook/live.com email addresses). This is being looked into currently, thanks for your patience meanwhile.