• Our new ticketing site is now live! Using either this or the original site (both powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!

Recent content by Gazza1970

  1. G

    Experienced Customer Service Staff

    I just want to ask what TOCs look for when recruiting Customer Service staff. I was employed by British Rail from 1986 after joining then om the old YTS schemes and over the years until being made redundant in 2010 gained numerous years of experience and customer service excellence within the...
  2. G

    Heritage Railways Travel Facilities

    The heritage railway members that have had historic agreements with BR prior to 01/04/96 issue paid employees priv rate travel faciliities for use on the national network. The heritage railways are allowed to issue class of travel at the same grading structure as BR did (STD class for levels up...
See more

Top