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Issues like this would be an irritation for anyone planning to use the service to reach the airport for a flight or work.
However, as detailed, there are bus alternatives available. I'd hope the number of people missing their flight or being significantly late for their airport job would be...
There is no easy answer to this dispute.
ASLEF are at a weak point in that they have allowed DOO happen, and DOO has operated safely (not as safe as a guard and driver but still a level of safe) for 30 years.
If ASLEF give in and allow further DOO in exchange for enhanced pay, that would...
It's nice to hear you were happy with the service you received, to the extent you wish to commend the individual involved. I'd question why anything other than a 'thank you' at the end of the transaction would not be sufficient to indicate someone had done their job in a friendly efficient way?
If you've been a Guard for 3 years surely you'd appreciate that ticket barriers at stations don't have any impact on the main reason for you being on the train? Revenue duties are important but by no means the main part of the job.
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