Recent content by djy92

No how ever I assumed the person could have been more understand giving i pay £240 a week to the company he works for. No at the time I did wrongly assume I was hard done by but of course I wasnt as has been discussed. No I don't think its practical however I assumed AT THE TIME, the company...

I forgot my railcard, so because I forgot my railcard I committed a criminal offence whatever way you want to look at it. Of course if you forget/lose your card there are other alternatives to get cash from an account such as a passport, in order to help the customer as genuine mistakes happen.

Because I had my driving licence and work ID in my bag so I assumed a normal human being would accept my mistake take my details and allow me to bring proof to the ticket office, obviously I was wrong. Thanks again for replies a real eye opener.

Yes we know the conditions of the railcard and you added nothing new, in many other industry's there are conditions but of course if a genuine mistake has happened company's do that little extra for there customers. That's fine, forgetting a rail card is a criminal offence who am I to argue...

No its nothing about appealing, its about communication from company to bank to see what can be done to help the customer. Which is what I was looking for at that time, but of course that's not how NR run things, which is fine of course.

What will be, will be. Certainly an eye opener.

I tried to pay when got to my destination and got the clarification I needed, but was informed I need to wait for the letter.

Okay thank you :D

Ok sir thanks for your opinion, however my mind was obviously clouded from my experience both in work and with other companys, I assumed NR wouldn't mind me bringing railcard along on Monday infact I was amazed this wouldn't be okay. The guard told me this, however I found it hard to believe...

In Summary. 7(1) (a)to be informed by any data controller whether personal data of which that individual is the data subject are being processed by or on behalf of that data controller, (b)if that is the case, to be given by the data controller a description of— (i)the personal data of...

Yes now I know now the procedures have been the same however at the time I didn't and like I said I was very narrow minded and assumed that Northernrail similar to the company I work for and many other company's would go the extra mile for one of their customers and allow me to provide proof I...

I had a ticket, but forgot railcard.

The conductor did offer this how at the time I didn't pay because I assumed that every reputable company is willing to go the extra mile for their customers and the attitude of the guy wasn't very friendly so it was hard for me (at the time) to believe this was the process. Now obviously I know...

Okay so I get the train 5 days a week never usually have a problem with the railcard always have it with me however on the train today, I was asked by the conductor to produce my rail card – I realised on this occasion I had forgotten my rail card. I asked the conductor would it be ok for me to...