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Recent content by Cavanholi

  1. C

    charged twice, unable to get full refund

    I do believe it is the actual charge. But even if it is the pre-authorization, I do have two confirmations for the same journey. Same email, two collections references. I also shows on 'my bookings' on the scotsrail website.
  2. C

    charged twice, unable to get full refund

    Last Saturday I bough a travel ticket from London (Kings Cross) to Edinburgh (Waverley). Leaving on Friday, 6th, with return for Monday, 8th. I bought it via scotsrail website and I had to attempt it three times. On the first two, I got a message that my card was declined. Details were correct...
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