Recent content by cari

I have a reference number for my call to customer services and it's quoted as a subject heading in my email which I have a copy of. In the email it says that I'm away from August for six months and would like to know what the outcome is so I can sort it out before I go. I was told by the...

I called customer service and they gave me an email address. They said to write what happened and they will speak to the fare people and try and let me know what is going on. I've explained in the email that from August I'm not around to receive a letter so I really need to know as soon as...

I called in order to find out what is going on but all the lines were busy. I'm going away for six months out of the country in August so won't be around in order to receive a letter.

I haven't heard anything yet - this happened around the 6 of June and it's now 3 July. The inspector said it would be 20 -30 days before I heard anything. Is it usual for these letters to take a month to to reach you?

Ok. I'll report back when I receive the letter and tell you what they say. Thank you and everyone who advised, it's much appreciated as I thought I was going to be locked up :eek:

I wasn't sure how much was on my card. I knew I could afford about a tenner but thought it might reject the payment. That's why I paid what I could there and then in cash. I explained this to her. She accepted the cash and wanted my name and address for this Penalty Fare. I think this has...

Well if it's going to be thousands, then a solicitor would be helpful? Yes, I haven't been taken to court or given any penalties for tickets before. I wasn't sure what was going on when she said 'Penalty Fare'. I had to look it all up when I got back.

If that is the case I surely need the advice of a solicitor? So I wont' get a chance to tell them what happened, apologise and say I panicked and made a mistake?

I'm not explaining this again. No. It is an out of court settlement. That's what I wanted to know, thank you. Without being sanctimonious, can someone please explain to me how much is usually charged for an out of court settlement? If for example I write a letter and apologise...

Does an out of court settlement mean I have a criminal conviction?

I understand all this - I'm asking for advice not an explanation. Thanks.

No. If you're going to be judgemental and patronizing it helps to have read the whole thread. I paid for the fare and offered the rest on card and she refused. She asked for my address I gave the wrong address I offered to pay it all on my card (since she wouldn't accept cash/card) She...

I'll wait and see what the letter says either regarding court or to make a statement. Just because she says I'll be prosecuted doesn't mean I will. Thank you though, I'll see someone for legal advice in the next couple of weeks.

I wasn't given any paperwork. She wrote my statement on a notebook then said I would be 'hearing from her boss'. I realise that I made a mistake in giving the wrong address and offered to pay the penalty fare there and then after she found out but she refused it and handed me back all the...

That isn't how it was explained to me by the inspector. She said that she was charging me the fare PLUS a penalty fare. I asked how much the fare was from where I had travelled. I gave her the money for the fare. As far as I'm aware (I looked this up when I got home) that I have the right to...