Our new ticketing site is now live! Using either this or the original site (both powered by TrainSplit) helps support the running of the forum with every ticket purchase! Find out more and ask any questions/give us feedback in this thread!
Just a quick update for the thread. I've had a letter from Northern Rail today regarding my case. Following the letter I sent the a couple of weeks ago, explaining my circumstances in more detail, they have decided to let me off with a formal warning and are only asking for the £1.90 excess I...
Well, in response to my e-mail to the Debt Recovery Unit, I've had a reply saying that my case is being reviewed and I should get a decision in due course.
I did make it clear it my e-mail that I accepted full responsibility for missing my stop and also accepted that I might be liable for a...
Sorry I probably wasn't clear in that I approached the barrier to explain my mistake and at that point I was happy to either pay the extra and leave the station or travel back to my original destination if that wasn't possible. As soon as I started to explain to the guy on the barrier I was...
Thanks for your helpful reply swirlz. Good to see the helpful attitude we hope for in rail staff.
You're right by the way, I did try to leave the station as I decided to take advantage of the situation by going shopping, which was why I explained my situation at the barrier and pay the...
I've got the same problem as thebrad
I got a letter from Northern Rail's Debt Recovery Prosecution Unit for an offence last December. I fell asleep on the train and woke up at the next and final stop. I asked the guards if I could pay the difference and was told that I would be sent a bill in...
We are aware of an issue with emails from the Forum to Microsoft-based email accounts (hotmail/outlook/live.com email addresses). This is being looked into currently, thanks for your patience meanwhile.