Recent content by brynhh

So emailed their complaints department and they have agreed to send a 2nd cheque for the other half of the fare (although haven't even had the first one yet). The reason being was only 1 photo of a ticket went through to them apparently, they didn't say that in the original emails though...

Thanks both, yeah I'm sure you see plenty of these and sorry if it's taking up your time (with it being so simple), just wanted to double check I'd not got anything wrong. As for the group, I didn't see that part of the website. I submitted a claim for the full amount with 2 pictures because I...

Hi all I recently had a journey, with the following details: 2x off peak return tickets (not advance) from Swansea to Bath, with a 2 together railcard. Cost: £63.60 total for both tickets, after railcard discount. Swansea - Bath : Friday 6th April afternoon (outward ticket fully used). Bath...