Recent content by Bobzilla

Hi Just to let you all know that following my appeal on a First Capital Connect penalty fare, the IPFAS have judged that the notice was not in strict compliance with Rule 8.3 of the Penalty Fare Rules. The rules require the notice to give you a telephone number, address and email address...

Has sir considered that the two events might in any way be connected?

Whilst I would agree with you in terms of trying to shift blame, there is at least a very real argument that actually at least a part of this is FCC's fault, and that is acknowledged in the SRA documents on penalty fare schemes, where discretion should be exercised at times of delay. To...

Thanks for your help, and I am emailing FCC. I meant that IPFAS look at whether the Inspector should have used a discretion in my case - the ability to prove that I purchased a valid ticket (admittedly not at the time - the receipt was with my ticket) and the ridiculous delay on the service...

Discretion?

To be honest, I don't use the rail system by choice. A form of claustrophobia and the god-awful South Eastern route between Waterloo East and London Bridge means that a motorbike is a far preferable route for the 55 miles of my commute. Whilst monthly or longer works out cheaper, I don't want...

Got fined on First Capital Connect out of Kings Cross (came in via the underground) to Welwyn Garden City for lack of ticket. I had bought one, and have the credit card statement to prove it, but lost/had stolen the ticket en route. Also, had to travel further to Hitchin (severe delays...

Thanks. Credit card doesn't cover tickets, home insurance has an excess that is more than the ticket, only thing would be specific travel insurance, and I can't find anything that would insure a season ticket.

A single use ticket does not require anything other than a ticket to validate it. The point about a season ticket is that it is not valid by itself. It requires an identification document (photocard) to validate it. Ergo, it is different.

Exactly how much time, money and resource does it take to issue a ticket? Or am I really missing something? I needed a new photocard anyway, the old one having been taken with the ticket. The old ticket would only work with the old photocard, no way of cancelling it, but also no way of using...

Why do you expect montly season tickets to get replaced? More importantly, why did the SRA expect monthly season tickets to get replaced back in 2002? I suspect the reasons why weeklys have never been replaced was down to cost. Now that weeklies for even a normal commute can be up to £100...

Hi, I'm Bobz, and I am a rail user. Now, where's my 12 steps... I recently got relieved of my weekly season ticket for South West Trains, and they won't do anything about it. I understand that this is because the SRA decided not to make them do anything about less than a month season...