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Is any one else experiencing this issue when viewing keygo journey history through the Southern app on android. As per the screenshot it is only showing tap in and outs but with duplication. Looking via the Southern website is correct and shows station names and the relevant fare charged.
Thank you very much for this information. I have found the trip history on the website and all my sectors are shown for the day in question. The leg from Gatwick to Brighton though shows as "Type - Autofill" rather than "touch". I recall the gates at Brighton were open but I still touched the...
I have just requested and received my first Key Smartcard from Southern which I have loaded KeyGo onto and my railcard. I have used it for the first time but have some questoins that I can't find answers to on the website. I don't have any eTickets or Season Tickets so will just be using it for...
Is there a place listing all train delay codes used for public viewing? Particularly interested in TD(SU) which has popped up on Realtime Trains.
Thank you.
Not a major issue but I can't get the live departure and arrivals info on this app to work. The same is happening with the Thameslink equivalent. Selecting a station set as a favourite and then departure and arrival info just results in a circle going around on the screen endlessly. I have...
I did ask her for the actual Boundary Zone station name and she refused to sell that ticket stating the train doesn't stop there. I was fairly certain she was wrong but didn't want an argument so accepted the London Terminals start point. As it turns out my routing has had to be via Cambridge as...
I have just tried to purchase an off peak ticket from Boundary Zone 6 to Norwich with Disabled Railcard discount. Outbound today and back Wednesday.
The GTR ticket office have told me there is no such ticket available and all that could be offered was London Terminals to Norwich. I have a...
Does anyone know if the strike on 16th March 2023 will be a complete stop of all GTR services or will there be a limited timetable. I need to travel from Brighton to East Croydon. Online timetables don't seem to have been updated yet.
Any help appreciated. Thank you.
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