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Wineba,
I empathize with you and your daughter. I really do. I reckon you would have picked a thing or two from the numerous posts. The last comment by Flamingo (which may appear to you a bit too direct) just about explains it. There is no easier way of explaining authorised collectors' use...
Does anyone have an update on the PSA assessment?
I followed a few threads on the subject recently and hope that the chaps that attended in the last week or so can shed more light on what the assesors are looking for
BCI
We are aware of an issue with emails from the Forum to Microsoft-based email accounts (hotmail/outlook/live.com email addresses). This is being looked into currently, thanks for your patience meanwhile.