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Sorry for the late reply. I did the group bourdon dots test, in role play I had to sort out the correct ticket to sell and sort out a problem the passenger had. The questions were sort of what would you do if this happened ie passenger with feet up on seats.
As for tips, no one was more...
Hi I've taken and passed the telephone interview and assessment day for FTPE but unfortunately didn't make it past managers interview.
What I'd like to know is will other train operators ie Northern Rail acknowledge how far I have got with FTPE?
I've also been informed that a pass mark from...
I will when one comes up. Been trying for about 3 years now and really thought I was in this time. Will I have to take assessment again or will my ftpe pass count?
This is the furthest I've ever got. Only got 2 days to revise between assessment and interview so wasnt that good really...
Just a quick update, ive just had my assessment day and passed the group bourdon test, the raat test, the selling and checking test and the role play. I had the interview last and that is what I'm waiting to find out about, hopefully won't be too long but we will see.
Started off with...
Im practising now but should I not set a time limit as such and just go as fast and as accurate as I can say for 10 mins and just try and get faster. Also is the test for ftpe on computer or paper? Cos I seem faster on computer. I can get 10 lines done with no mistakes in 2 minutes on...
No I haven't got the tool but Ill get it. Thanks. I'll let you know how I get on.
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Congratulations
We're pleased to let you know that you have passed your recent telephone interview. We'll be in touch shortly regarding the next steps so please...
Yeah I remember that was the first question and about 5 other questions about that question. It was quite in depth. The group bourdon test, is that the dots test? Is it best to get as many as you can done or go steady and get them all correct? I think I'd go for steady and correct!
Cheers for the heads up about the motivation question Dunford bridge. He asked me 3 questions and for the life of me cannot remember the first. The second was about giving excellent customer service and the third was about how ive influenced someone. Difficult but I think I did ok. I had...
How you've gained the co operation of and given instruction to a colleague or third party in order to solve a problem at a time of disruption.
And
How you've handled a situation involving disagreement or conflict.
I'm a bit worried about this interview because I can't actually think of an answer for a couple of the above questions and I don't want to lie and make up an answer
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