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Thanks for the advice. One of the two grounds, I remember (please bear in mind that this information is erased after you submit the appeal form) was that the officer "failed to exercise their discretion" to waive the penalty. I suppose they can use this discretion if there is no facility to buy...
Thanks, everyone. Gray1404 asks how I got through the barrier at Liv Street. I was allowed through by a guard. My (wrongly printed) ticket was rejected at the e-gate when I boarded the train. I showed it to the platform guard, he looked at it and swung the gate open. I still had no idea it was...
I buy my tickets on Trainline. I had printed off a November 2019 ticket by mistake for a 24 January 2020 journey from Liv St to Colchester on a Greater Anglia journey. I showed this ticket at the exit gate (I did not attempt to conceal that I had the wrong ticket, which I only realised just as I...