Recent content by alistairlees

Hi. Welcome to the forum. Where are you trying to buy your ticket from?

The commission for selling at stations is 9% and has been for a long time.

Thanks, just Mondays to Fridays, I assume?

Thank you

What routes are they to be found on?

For your reference, it's the half of coach C that is closest to coach D (or E if there is no coach D).

There are different quotas of tickets on different LNER trains. The 11:48 departure from Peterborough does not have any quota availability lower than ticket type BTS, which equates to a £49.10 Advance fare for Spalding to Boston (I no longer see £44.80, so presumably that tier has sold out)...

For the 11.10 departure from Spalding (arriving at Canterbury West at 14.34) on 17th October: - splitticketing.com offers the 12:10 LNER service from Peterborough to Kings Cross, making the customer wait longer at Peterborough (and watch the 11.48 LNER service from Peterborough to Kings Cross...

I think the definitions of "good" are not the same here.

The £69.70 Off Peak Return (with 16-25 discount) has restriction code YC which says (amongst other things): So he was right that her ticket was not valid. However Clause 9.5 of the National Rail Conditions of Travel says: So he could have charged £115.00 (the difference between £184.70 for...

Actually I don't work for Caledonian Sleeper. I own and run Assertis, which provides the ticketing system that Caledonian Sleeper uses.

Briefings of customer service staff and updates to support materials have already taken place (or will do so shortly).

A lot of the recent posts seem off-topic. Is the ScotRail app now functioning perfectly?

CCST is credit card size ticket - an orange card ticket. All rail tickets use Aztec barcodes. QR codes are not used. Scanning is agnostic of fulfilment type or medium.

I do believe you