Recent content by alholmes

They will be counting a return ticket as two single journeys. So if your Trainline bookings are all returns then they are only looking at 130 of them.

This letter looks like the sort of letter that they’d send in relation to a new incident, not a long-standing ongoing investigation. Is the date that you’ve obscured covered by the existing investigations, or is it more recent?

No, the TOCs wouldn’t know this, and there’s no incentive to tell them (and potential GDPR issues if they were to tell them). Depending on employment contract or regulator requirements there may be a need for the individual concerned to inform their employer or regulator.

If your priority is to get this closed down with least hassle, and without affecting any potential future application for citizenship, then it’s probably wise to just pay the penalty fare. You’ll get a discount if you do it within 21 days. If you pay it, then it doesn’t go to court and doesn’t...

No, absolutely not. You’re now just one of many hundreds of cases in their eyes. There’s a process to follow, it just takes time. You can see a lot of us here are saying the same thing. Whilst I appreciate this is a huge worry for you, to the train company there’s nothing particularly...

Ok, so having looked at the reply you‘ve drafted and your witness statement, best advice for you now is to wait until they write to you. They are not going to speak to you - they are not resourced to take or make phone calls. Your case is one of many hundreds that they process each week...

So a few things. Firstly, you aren’t going to jail. Secondly, take a picture of the witness statement that they gave you, obscure any personal details, then post it on here. We will then be able to give better advice. Usually the train company will write to you and our advice is to not...

Do nothing - they are just six days away from being unable to serve prosecution papers to the court. Do you really want to remind them, just before the deadline?

The Options Analysis Technical Report, which forms part of the new consultation documents, states that the two options for turnback sidings are either a new siding beside the Ecology Park to the west of Canning Town, or a remodelling of Royal Victoria station. Custom House isn’t mentioned as an...

I don’t know about laptops, but you can have a digital railcard loaded on two devices. If I’m out for a whole day I typically take my iPad as well, so my railcard is available on both phone and tablet. Reduces likelihood of a problem if battery runs low on phone as well.

I think you’re right about the Railcard app needing to be connected to the internet every few days to ensure the railcard can be shown to an inspector when there’s no signal. I’ve just got into the routine of quickly opening the app in the morning at home on any day I’m travelling, to ensure...

Register your contactless card on the TfL website, then you’ll be able to view and download a statement which shows all of the times you tap in and out with that card, and the fares charged.

Don’t know, as you haven’t given us any information about the circumstances… how many journeys, how you were stopped, why you were stopped etc. But the fact that you have engaged positively with SWR should count in your favour, so there’s a good chance you’ll be offered a settlement. If you...

It’s important that you engage with them, otherwise they will just prosecute. But don’t build up you hopes that your stated reasons will avoid any penalty.

The issue is, regardless of the reasons, your mitigation and evidence will count for nothing. GTR will still in all likelihood proceed to either offering an out of court settlement or go to prosecution.