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I've no idea about other TOCs, but this is not a thing at Chiltern at all. I'd be surprised if blocking disabled railcards for such a reason was a thing at any TOC to be honest, had somebody got the wrong end of the stick?
I can assure you that locks are not routinely left on at any of Chilterns gatelines, only occasionally when revenue are present. If you see what code it gives next time we can probably find out the reason for the rejections.
It will vary massively from train to train. Sometimes I'll get through a train very quickly with no issues at all (the commuters are generally all fairly well behaved on my line), sometimes I'll check about 3 people and will have to speak to all of them. That being said I can often end up...
I believe there was an issue with resetting the tripcock after being talked past the failed signal, hence not being able to run in passenger service on LUL metals.
The Revenue Inspection Devices (RIDs) in use are used in a fairly distinctive yellow case, the screen that is displayed when scanning has the TFL and National Rail logo's displayed as well. Obviously if you want to make sure you can just ask to see security ID or warrant, but in reality I'm...
Security contractors occasionally work with us in the Thames Valley, but not all the time, it generally depends on the time and location as to whether they are needed or not.
I've come across this a few times while checking, it seemed to load after awhile for everybody I've come across but it's very strange and rather irritating. Not sure what's causing it but your certainly far from on your own
There are two different types of TVMs at Reading, the S&B machines (which the picture is of) can't issue from a different origin, the worldline machines (with the big screens) can, although they can only be found by the main gateline opposite the ticket office.
I personally carry a power bank (work issued) and charger with the most common types of phone charger on (I got that myself) when I check tickets. It comes in incredibly handy and saved at least one passenger somewhere in the region of £100 for a new ticket. On the other hand those that are...
I'm assuming the ticket was either an advance or an anytime ticket, which would make what they said strange, however most gatelines I've come across aren't particularly clever and will only let through off-peak tickets after a set time (usually just before the last off-peak service departs that...
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